The Roanoke Times is reporting that the Better Business Bureau has issued a scam alert cautioning businesses and consumers about an email with the subject line, “Complaint from your customers,” that looks like it is from the BBB but is fraudulent. If you receive such an email, you should ignore it and delete it immediately. If you have opened the email and clicked on any of the links within the email, which will take you to a non-BBB website, you should run a full virus scan of your computer. The return email address is riskmanager@bbb.org, which is an address that the BBB does not use. Other fake email addresses that have been used by the fraudulent senders are alert@bbb.org, service@bbb.org, risk@bbb.org, admin@bbb.org, manager@bbb.org, and info@bbb.org. Anyone who receives such an email should forward it to phishing@council.bbb.org and then delete it as the BBB is working with law enforcement to determine who is sending the fraudulent emails. For more information, you can call the BBB at (540) 342-3455 or visit their website at www.bbb.org.
Bettina Altizer- Attorney at Law
540-345-2000
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